DTC Supply Chain pride itself on On-Time-Delivery (OTD) and ensure e can meet the customers’ expectations.
Your products will be delivered by our approved couriers or postal services directly from our suppliers or one of our fulfilment centres.
We offer various service shipping delivery types for same day, next day, overnight and international delivery. If within the UK we offer free shipping and international shipping cost are determined by an agreed standard of International Commercial Terms (INCOTERMS) making international trade easier.
Some products are hard to source due to surges in demand. We take great efforts to increase the resilience of our supply chain, minimising the products that fall into this category. When an item is hard to source, we will be transparent and you will see HTSI (hard to source item) on the product listing.
All orders have a delivery timeframe of:
- Next day delivery in the UK if the order is received by 4pm on stock items
- International delivery 5-10 days, terms & conditions apply
- In accordance with the customer’s request/contract obligations